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DELIVERY INFORMATION

 

Delivery Information

Shipping to UK

What delivery options do I have?

Royal Mail Second Class Delivery (standard delivery) 3-5 working days £3.95 per order (free on orders over £50) to all mainland UK addresses
Royal Mail 1st Class Delivery 1-2 working days £5.95 per order
Next Working Day delivery service for orders placed before 2pm Next working day (order before 2pm) £8.00 per order (a signature will be required for these parcels)
Saturday delivery Next Saturday (order before 2pm)  £10.00per order (a signature will be required for these parcels)

An order placed after 12 noon on a Thursday or before 12 noon on a Friday will be delivered on the following Monday. Orders placed after 12 noon on a Friday will be delivered on the following Tuesday.

If you select Saturday Delivery, your order will be delivered on Saturday providing your order was placed before 2pm on Friday. If you place your order after 2pm on Friday, your order will be delivered on the following Saturday.

Please note, we are unable to offer Next Working Day delivery service for the Scottish Highlands & Islands and Northern Ireland. Other selected postcodes may also be excluded from this service. Deliveries to the Isle of Man are £15.00 per order.

Muddy Puddles is proud of our delivery service. UK and EU orders will normally be despatched within 24 hours and should arrive within 6-10 working days.

To track your orderclick here.

Shipping to Europe

Please note, deliveries to the European Union are temporarily unavailable due to Brexit. We hope to be able to serve you again very soon!

Where available, our delivery charge to European countries is £15 per order in Europe Zone 1, £25 per order in Europe Zone 2 and £50 per order in Worldwide zone 1. Please input your address at checkout for the exact delivery charge for your area.

Please note that we do not offer a free returns policy to orders placed outside the UK. Please contact us on 01299 407150 or email us atcustomerservices@muddypuddles.com. This does not affect your statutory rights as a consumer.

Shipping to Rest of the World

Our delivery charge to the Rest of the World is £50 per order. Please note, import duties may be payable on your order. We are unable to ship to PO Box addresses.

Please note that we do not offer a free returns policy to orders placed outside the UK. Please contact us on 01299 407150 or email us atcustomerservices@muddypuddles.com. This does not affect your statutory rights as a consumer.

© 2019 Muddy Puddles. All Rights Reserved. Registered in England & Wales. Company no. 04686418