Delivery Information

Shipping to UK

Our standard delivery charge is £3.95 per order to all UK mainland addresses via Royal Mail Second Class.  We also now provide free standard delivery for all orders over £100!  Alternatively we offer Royal Mail 1st Class delivery for £4.95.

Additionally, we offer a Next Working Day delivery service for orders placed before 12 noon at a cost of £8.00 per order. A signature will be required for these parcels and will delivered between the hours of 9am - 5.30pm (approx).  

As we have no Saturday delivery, an order placed after midday on a Thursday or before midday on a Friday will be delivered on the following Monday. Orders placed after midday on a Friday will be delivered on the following Tuesday.

Please note, we are unable to offer Next Working Day delivery service for the Scottish Highlands & Islands and Northern Ireland. Other selected postcodes may also be excluded from this service. Deliveries to the Isle of Man are £15.00 per order.

Muddy Puddles is proud of our delivery service. UK and EU orders will normally be despatched within 24 hours and should arrive within 6-10 working days. 

To track your order, click here.

Shipping to the Republic of Ireland

We can ship to Ireland for £8.00 per order which will normally be despatched within 24 hours and should arrive within 5-6 working days.

Shipping to Europe

Our delivery charge to European countries is £10 per order.

Please note that we do not offer a free returns policy to orders placed outside the UK.  Please contact us on 01299 407150 or email us at customerservices@muddypuddles.com.  This does not affect your statutory rights as a consumer.

Shipping to the Rest of the World

Our delivery charge to the Rest of the World is £15 per order.  

Please note that we do not offer a free returns policy to orders placed outside the UK.  Please contact us on 01299 407150 or email us at customerservices@muddypuddles.com.  This does not affect your statutory rights as a consumer.